Uber Eats? seems no-no for me

Just wanted to share my experience of communication with Uber (Eats) support which was a canonical example of the most inefficient and incompetent customer service.
  • August-September: /Uber/ sends me numerous emails suggesting to try Uber Eats
  • October: /me/ Ok, let me try it...
  • /me/ registered, opened the link from the email, trying to place an order
    Error: "We were unable to verify your device"
  • /me/ asking Uber what's wrong and how to fix the problem
  • /Uber/ ignores my question about the error message, responds with the description how to add payment methods in the app.
  • /me/ asking whether I can place an order without installing the app
  • /Uber/ ignores my question about the app, asks to provide the screenshot
  • /me/ sending the screenshot
  • /Uber/ now describing how to apply the promo code (even though it was already applied)
  • /me/ Explaining that I still have an error message, asking again whether I need to install the app
  • /Uber/ ignores my question, says "looks like there may be a tech issue", try again later
  • /me/ trying a day later, same error. Another email to support
  • /Uber/ Now asks for all the info like they don't have it (name, email, phone number) and screenshot
  • /me/ sending all the info
  • /Uber/ Asks for the screenshot again (?!)
  • /me/ sending the screenshot again
  • /Uber/ Now asks the "screenshot from your phone’s device settings"
  • /me/ reminding that I wanted to place an order through the website, not phone app
  • /Uber/ Doesn't even reply anymore
  •  /me/ Happily getting back to ordering via good old Doordash and Grubhub

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